Somniel Privacy Policy
Launch Date: 2025/08/5
This Privacy Policy details how Somniel collects, safeguards, and utilizes user information, the methods by which users can manage their personal data, the measures Somniel implements to protect minors' privacy rights in the context of using Somniel, its websites, and services (collectively referred to as the "Services"), as well as the application and updates of this Privacy Policy. We recommend that users carefully read and comprehend all provisions of this policy, with particular attention to those sections marked to highlight important information.
Content
I. What data do we collect? 2
II. How do we collect your data? 3
III. How will we use your data? 3
IV. How do we store and protect your data? 4
V. Marketing 5
VI. What are your data protection rights? 5
VII. Cookies and similar technologies 6
VIII. Privacy policy for minors 7
IX. Do not sell your personal information 8
X. Transfer of personal information outside of your country 8
XI. Privacy policies of other websites 8
XII. Application and Renewal of this Policy 9
XIII. How to contact us 9
Please read and understand this privacy policy carefully before using our Services.
When Somniel provides its Services, it may collect, store, and use the following types of information:
● Account Information: Somniel collects information you provide when engaging in activities such as registering an account, upgrading to a paid service, or setting up authentication (e.g., your contact address, phone number, email address, and username). This information is associated with your account.
● Device Information: Somniel also gathers data from and about the devices you use to access the Services. This may include IP addresses, browser and device types, and device-related identifiers. For instance, device information is used to detect misuse, identify issues, and troubleshoot technical problems.
● Contact Information: You may opt to grant access to your contacts to facilitate actions like sending messages or inviting others to use the Services. If you do so, Somniel will store these contacts on its servers for your convenience.
● Payment Information: If you choose to pay for specific services, Somniel will collect details such as your billing address and payment method (e.g., bank account information, credit/debit card details, or other payment card data).
● Fraud Prevention Information: To help identify and prevent fraud, Somniel collects relevant information, including a device trust score.
● Usage Information: This includes data related to how you interact with the Services, such as actions taken in your account (e.g., sharing, editing, viewing, creating, or moving files/folders). Somniel uses this information to provide, improve, and promote the Services, as well as to protect users. It may include log data, browsing history, search history, product interactions, crash reports, performance diagnostics, and other usage-related data.
● Location Information: To enhance your experience, Somniel may collect your geographical location. Depending on your device settings, your device may also transmit location data to the Services.
● Government-Issued ID Information: In certain regions, Somniel may request a government-issued ID in limited situations, such as when setting up a wireless account, activating device, extending commercial credit, managing reservations, or as required by law.
● Other Information: You may, at your own discretion, provide additional information to Somniel.
You directly provide Somniel with most of your personal information Somniel collects. We collect data and process data when you:
● Register as a user or place an order for any of our privileged services.
● Voluntarily complete a customer survey, or providing feedback through our message boards or email.
● Use or view our Services via your cookies.
Somniel may also obtain your personal information indirectly from the following sources:
● Individuals: Somniel may collect information about you from other individuals — for example, if that individual has invited you to use Somniel Services.
● At Your Direction: You may direct other individuals or third parties to share information with Somniel. For example, log in to Somniel through platforms such as Google and Facebook.
● Somniel Partners: We may verify the information you provide (e.g., when creating a Somniel account) with third-party partners for security and fraud-prevention purposes.
Somniel collects your personal information so that we can:
● To provide you with services, including verification, upgrades, synchronization, advertising services, and other related Services.
● To perform user authentication.
● To assist with account recovery.
● For archiving and backup purposes.
● To enhance your information security and provide customer support.
● To safeguard security and prevent fraud.
● To deliver specific software functions or other features as requested by you.
● To comply with applicable laws and regulations.
Somniel may share your personal information with service providers acting on our behalf, our partners, or other parties when directed by you. Further, Somniel does not share personal data with third parties for their own marketing purposes.
● Service Providers: Somniel may engage third parties to act as its service providers and perform certain tasks on our behalf, such as processing or storing information, including personal information, in connection with your use of Somniel Services. Somniel’s service providers are obligated to handle personal information consistent with this Privacy Policy and according to our instructions. They cannot use the personal information we share for their own purposes and must delete or return the personal information once they've fulfilled our request.
● Partners: At times, Somniel may partner with third parties to provide services or other offerings. For example, when Somniel processes your order, it may send your personal information to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases. Somniel requires its partners to protect your personal information.
● Others: Somniel may share personal information with others at your direction or with your consent. Somniel may also disclose information about you if Somniel determines that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. Somniel may also disclose information about you where there is a lawful basis for doing so, if Somniel determines that disclosure is reasonably necessary to enforce Somniel’s terms of services or to protect Somniel’s operations or users, or in the event of a reorganization, merger, or sale.
Your personal information is securely stored by us in India.
The period for which personal information is retained is determined by applicable legal retention requirements (e.g., commercial and tax-related retention periods). Once this period expires, the relevant information will be routinely deleted—provided it is no longer necessary for fulfilling or initiating a contract, and/or we no longer have a legitimate interest in retaining it.
Somniel employs industry-standard security measures to protect the personal information you provide, safeguarding against unauthorized access, public disclosure, use, modification, damage, or loss of data.
Please note that the Internet is not entirely secure, and communications such as email, instant messages, and interactions with other users are not encrypted. We strongly advise against transmitting personal information through these channels. Additionally, using a complex password will help enhance the security of your account.
In the event of an unfortunate personal information security incident, we will promptly notify you in accordance with legal requirements, including details such as the basic circumstances of the incident, potential impacts, measures we have taken or will take, suggestions for you to independently prevent and mitigate risks, and available remedial actions.
Somniel retains user information solely in accordance with this policy. If our products or services are discontinued, we will notify you via notices, announcements, or similar means, and will delete or anonymize your personal information within 90 days, unless otherwise required by applicable laws.
Somniel is committed to ensuring the security of users’ information, taking comprehensive measures within a reasonable security framework to prevent loss, misuse, unauthorized access, or disclosure of information.
Somniel would like to send you information about our Services that Somniel think you might like, as well as those of our partner companies.If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Somniel from contacting you for marketing purpose or giving your information to other members of the Somniel Group.
If you no longer wish to be contacted for marketing purposes, please contact us at: Our email:chaiyabamsi87@outlook.com
● Right of Access: You have the right to confirm whether your personal information is being processed. If it is, you are entitled to access that personal information.
● Right to Rectification: You have the right to request that we rectify any inaccurate personal information about you without undue delay. Where applicable, you may also request that incomplete information be completed.
● Right to Erasure: You have the right to demand that we erase your personal information without undue delay.
● Right to Restriction of Processing: In certain circumstances (for example, if you have objected to the processing), you have the right to request that we restrict the processing of your personal information during the period when the data controller is verifying the matter.
● Right to Data Portability: Where processing is based on your consent or a contract, and is carried out by automated means, you have the right to receive your personal information in a structured, commonly used, and machine-readable format. You also have the right to request that this information be transmitted directly to a third party.
● Right to Object: If your personal information is collected for purposes of legitimate interests, public interest, or the exercise of official authority, you may object to such processing at any time on grounds related to your specific situation. We will cease processing your personal information unless we can demonstrate compelling legitimate grounds for continuing the processing that override your interests, rights, and freedoms, or unless the processing is necessary for establishing, exercising, or defending legal claims.
After logging in to your personal center, you can query or correct your user information and authorization settings.
When you request to deactivate your account, please note that account cancellation is irreversible, and your account may contain high-value assets such as memberships and in-game items. To prevent unauthorized cancellation (e.g., due to automated bot operations or malicious actions) that could result in losses, you will need to provide your ID number. The user information submitted during account cancellation will be used solely to verify the security of the account being cancelled. Somniel will desensitize and strictly keep this information confidential.
If you submit a request, Somniel will respond to you as promptly as possible. To exercise any of the aforementioned rights, please contact us via:
Our email: chaiyabamsi87@outlook.com
Cookies are text files stored on your computer that gather standard internet log data and information about visitor behavior. When you use Somniel’s Services, we may automatically collect information from you via cookies or similar technologies.
Somniel uses cookies and comparable technologies in various ways to enhance your experience with our Services, such as:
● Keeping you logged in to your account.
● Understanding how you use Somniel Services. l
● Conduct relevant data statistics.
Somniel uses cookies and similar technologies for the following purposes:
● Functionality: These cookies or similar technologies allow us to recognize you when you use Somniel’s Services and remember your previously selected preferences, such as your preferred language or location. A combination of first-party and third-party cookies or similar technologies may be used for this purpose.
● Advertising: These cookies or similar technologies collect information about your activity on our Services, including the content you viewed, links you clicked, details about your device, and your IP address. Somniel may share limited portions of this information with third parties for advertising purposes, and may also share online data collected via cookies or similar technologies with our advertising partners. This means you may see advertisements on other websites based on your browsing activity on our Services.
Please note that cookie-based opt-outs do not work on mobile applications. However, you can opt out of personalized advertisements on some mobile apps by following the instructions specific to Android, iOS, or other platforms. You must opt out separately for each browser and each device. In some cases, certain features of Somniel’s Services may not function properly after opting out.
Somniel does not knowingly collect or solicit personal information from anyone under the age of 18 or order (or equivalent minimum age in the relevant jurisdiction) (“Minor”) or knowingly allow such persons to use our Services. If you are a Minor, please do not send any personal information about yourself to Somniel, including but not limited to your name, address, phone number, or email address. Minors are not permitted to provide any personal information to Somniel.
In the event that Somniel becomes aware that it has collected personal information from a Minor, it will take immediate steps to delete such information as promptly as possible.
If you believe that Somniel may have any information belonging to or related to a Minor, please contact us at: Our email: chaiyabamsi87@outlook.com
In case our processing of personal information within the scope of the California Consumer Privacy Act (“CCPA”), Somniel makes the following additional commitments to you. Somniel will retain, use, or disclose personal information for any purpose other than for the purposes set out in this Privacy Policy and as permitted under the CCPA, including under any “sale” exemption. In no event will Somniel sell any such personal information.
Somniel Services connect you to the world. To make that possible, your personal information may be transferred to or accessed by entities around the world. Somniel complies with laws on the transfer of personal data between countries to help ensure your information is protected, wherever it may be.
Somniel Services contains links to other websites or application. To enable this, your personal information may be transferred to or accessed by entities located across the world.
Somniel adheres to all applicable laws governing the cross-border transfer of personal data, ensuring that your information remains protected regardless of its location.
Somniel regularly reviews its Privacy Policy and posts all updates on this web page.
If you have any questions about Somniel’s Privacy Policy, the information we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at:chaiyabamsi87@outlook.com
If Somniel could not response your question, you may refer your complaint to the applicable regulator.